QUESTIONS

We make every effort to cater for your needs. If the answers below don't provide you with what you are looking for, please don't hesitate to get in touch.

Frequently asked questions

Do you deliver?


Due to the current pandemic we re offering a free local delivery on a Friday between St Clears and Carmarthen. See our 'Local' tab for menus and ordering deadlines. In terms of celebration cakes delivery can be arranged at 45p per mile. This price will be shown separately in your quote. Wedding favours are available via mail order. Collection of the cake can only be at the pre arranged date and time as cakes are made to be as fresh as possible.




How do I secure a date?


A 25% deposit will be required at the time of booking to secure your date. These deposits are non-refundable. They can be paid via cash, cheque, Paypal or bank transfer. The remaining balance will be required upon collection/delivery.




What is the latest I can book a cake?


The earlier you can get your booking in the better the chances of securing your date. However, I will try my best to accommodate any requests on a few days notice whenever possible.




Do you have a price list?


Due to the bespoke nature of the cakes I create, each cake will be priced individually. Please contact me for a free, no obligation quote today.




Do you cater for allergies?


We cater for a number of dietary requirements including Dairy Free, Vegan and Refined Sugar Free. We are also able to create cakes and cupcakes using Free From Gluten ingredients. These cakes are baked separately using equipment that is just for these cakes. We also store the ingredients and the cakes separately too. Although every effort is made to ensure there is minimum chance of cross-contamination, we cannot guarentee 100% that these are Gluten Free. Please note that all our products are cooked in a kitchen where nuts and sesame seeds are used.




I have a picture of a cake I like, can you make it?


Yes we can. Any photo from another cake maker will be a 'Calon' interpretation of the design.




How do I store my cake and how long will it last?


Our cakes are designed to be eaten fresh on the date of the event. They will keep fresh for approximately 4 days from the date of delivery if kept unopened. Sugar paste cakes are not designed to be refridgerated. They should be stored in a cool, dry place, ideally in the box provided. If these cakes are placed in the fridge you run the risk of the colours bleeding. Buttercream cakes need to be kept very cool and can be refridegrated overnight of collected the day before the event. They should be served at room temperature for the best flavour. Cupcakes should not be placed in the fridge but kept in an air tight container in a cool place.




Do you use local products?


All our eggs are Free Range and come from Fforest Isaf in Kidwelly. We use Welsh butter supplied to us from Evan Rees. All our preserves and curds come from Little Grandma's Kitchen in St Clears and our Salted Caramel sauce comes from Fwdge, based in Bridgend. Our packaging and our food prep gloves are biodegradable or recyclable too.





© CALON CAKES